Privacy Policy — Your Data, Our Responsibility

Introduction

When you asi365- when you open an account or use the platform, you share certain information with us. This Privacy Policy explains in detail how we collect that information, what we use it for, who we share it with, and how we keep it secure.

asi365 We believe privacy is a fundamental right. To protect the data of Bangladeshi players, we follow international standards — particularly GDPR. Reading this policy will help you understand your rights over your personal information.

This Privacy Policy asi365- applies to the website, mobile app, and all associated digital services. By continuing to use the platform, you agree to this policy.

1 What Data We Collect

asi365 We only collect information that is genuinely necessary to provide our services. We do not gather data beyond what is needed.

1.1 Information You Provide Directly

• Identity Information: Name, date of birth, gender, nationality.
• Contact Information: Email address, mobile number, current address.
• Account Information: Username, password (encrypted), security questions and answers.
• Payment Details: Mobile banking number, bank account details (if applicable).
• KYC Documents: National ID, passport, proof of address.

1.2 Automatically Collected Information

• Device Information: IP address, browser type, operating system, device ID.
• Usage Information: Login times, game history, bet records, session duration.
• Cookies & Tracking: Session cookies, preference cookies, analytics data.
• Location Information: IP-based approximate location only (not precise GPS).

1.3 Information Received from Third Parties

Through payment providers and KYC verification services, we may receive limited information to confirm your identity. This information is used solely for verification purposes.

2 Purpose of Data Use

asi365 Your data is used only for specific, legitimate purposes. Every use has a clear and defined reason behind it.

3 Data Sharing Policy

asi365 Your personal data is never sold. However, limited information may be shared with trusted third parties solely to deliver our services.

3.1 Authorized Third Parties

• Payment Providers: Only the payment information necessary to process transactions.
• KYC Verification Services: Document details for identity verification purposes.
• Game Providers: Limited account data for a seamless gaming experience.
• Cloud Service Providers: For secure data storage.

3.2 Sharing for Legal Requirements

We may be required to disclose information in response to a court order, government directive, or lawful request from a law enforcement agency. In such cases, we provide only the specific data requested.

3.3 What We Do Not Do

• We do not sell your data to advertisers.
• We do not share your information with data brokers.
• We do not share your data with third parties for marketing purposes without your consent.

4 Cookies & Tracking Technologies

asi365 We use cookies to enhance your browsing experience. Cookies are small text files stored on your device.

4.1 Types of Cookies

• Essential Cookies: Essential for keeping the platform running and maintaining login sessions. These cannot be disabled.
• Performance Cookies: To monitor how well the platform is performing. All data is anonymized.
• Preference Cookies: To remember your language, theme, and other preferences.
• Analytics Cookies: To analyze user behavior and improve our services.

4.2 Cookie Controls

You can manage or delete cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain services.

A cookie consent banner is displayed the first time you visit the site. From there, you can choose which types of cookies to allow.

5 Data Protection Measures

asi365 Both technical and administrative measures are in place to protect your data. Our security infrastructure follows the highest industry standards.

5.1 Technical Security

5.2 Administrative Security

• Regular privacy training for all staff.
• Least-privilege access — staff can only view the data required to perform their specific role.
• Annual security audits and penetration testing.
• Strict data handling procedures and policies.

6 Data Retention Period

asi365 Your data is not retained beyond what is necessary. A defined retention period is set for each category of information.

Once the designated retention period ends, your data is securely deleted or anonymized. Your information is never left sitting on a server unnecessarily.

7 Your Rights

asi365- you have a number of important rights over your personal data. We make it easy for you to exercise those rights.

How to Exercise Your Rights

Contact our support team to exercise any of your rights. Requests are typically fulfilled within 30 days. Complex cases may take up to 60 days, and you will be informed in advance if that is the case.

8 Privacy of Minors

asi365- our services are intended solely for users aged 18 and above. We do not knowingly collect any data from minors.

• Age is verified at the time of registration.
• Age is verified through the KYC process.
• If we become aware that data belonging to a minor has been collected, it will be deleted immediately and the associated account will be closed.

9 International Data Transfers

asi365- our servers may be located in multiple countries. If your data is transferred to those servers, the same level of protection applies.

When transferring data, we ensure:

• The recipient country has adequate data protection laws in place, or
• Standard Contractual Clauses approved by the European Commission are used, or
• The receiving organization complies with international privacy standards.

10 Policy Updates

This privacy policy may be updated from time to time. We will notify you of any changes based on their nature:

• Major Changes: Notifications will be sent to your registered email address and via the platform.
• Minor Changes: This page will be updated and the "Last Updated" date will be revised accordingly.

After the Change asi365 Continued use of the platform will be considered acceptance of the updated policy. We recommend reviewing this page regularly.

Frequently Asked Questions